When You Shop Online:
The Torpedo Factory Artists’ Association will ask you to provide personally identifiable information necessary to fulfill your order that can include your name, billing address, telephone number, and credit card number. This is the same information requested when you place an order in person, through the mail, or by fax. We also require your email address so you can receive order and confirmation emails and so we can communicate with you if we have difficulty processing your order. When you make a purchase online your credit card information will be temporarily stored on a secured server. We will retain the personally identifiable information you provided with your order for our records, to facilitate customer service, and to inform you of our products and promotional offers.
When You Make a Donation or Purchase a Membership Online:
The Torpedo Factory Artists’ Association will ask you to provide personally identifiable information necessary to process and service your Membership and/or donation that may include your name, billing and shipping addresses, telephone number, email address, and credit card number. When you make a donation or purchase a Membership online, your credit card information will be temporarily stored on a secured server. We will retain the personally identifiable information you provided for our records and to facilitate customer service.
How The Torpedo Factory Artists’ Association Uses Information Provided by Visitors:
The Torpedo Factory Artists’ Association uses the information you provide to personalize the site so that we can better meet your needs fulfill your online order, facilitate customer service and inform you of our products and promotional.
The Torpedo Factory Artists’ Association will not sell, rent or share your personal information, including your e-mail address, with any third parties. The Torpedo Factory Artists’ Association may share your personal information for the purpose of delivering our e-mail to you or as required by law. Though we make every effort to preserve user privacy, The Torpedo Factory Artists’ Association may need to disclose personal information when required by law and when we have a good faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process that The Torpedo Factory Artists’ Association receives.
We may also request non-personally identifiable information, such as buying preferences, or age, also known as demographic and profile data, though this information is optional. We may use this data to improve our site.
In addition to collecting personal and non-personal information The Torpedo Factory Artists’ Association may also collect non-personal, aggregated information about subscribers’ use of our site. This information is not personally identifiable and will only be used to find out how subscribers use our service and site. For example, this information will tell us how much time users spend on our site, from which other sites subscribers came, and to what other sites subscribers go. The collection of this information allows us to, among other things, prepare for traffic load demands and to efficiently deliver relevant information.
Information & Cookies
What can a Cookie do/not do?
A cookie is an element of data that a web site can send to your browser, which may then be stored on your system. This element of data is a piece of text, not a program. The Site can only access the information from a cookie sent by the Site. We cannot access other cookies sent by other web sites nor the information contained therein. Additionally, we cannot learn your email address or any other information about you through the use of a cookie.
May I decline to accept a cookie?
Cookies allow you to maintain the contents of your shopping basket as you navigate other areas of our site, when you return your shopping basket will retain the items you previously selected. If you reject the cookies you will lose the information in your shopping basket.
Emails and Newsletters
The Torpedo Factory Artists’ Association regularly sends email newsletters to our members, donors, and friends. Registered visitors may subscribe or unsubscribe to an email newsletter at any time. On occasion, The Torpedo Factory Artists’ Association may send emails to individuals informing them of The Torpedo Factory Artists’ Association events or promotions we think might be of interest to them. Email recipients may always opt out of any email category at any time by following the unsubscribe instructions included in the email message.
Emailing The Torpedo Factory Artists’ Association
The Torpedo Factory Artists’ Association tries to respond to email messages requiring a response within seven business days. If you email The Torpedo Factory Artists’ Association, your message and email address will be forwarded to the appropriate department within The Torpedo Factory Artists’ Association. The Torpedo Factory Artists’ Association may choose to save this information. The Torpedo Factory Artists’ Association is pleased to hear from you. However, any message, material, business information, ideas, concepts, or other information sent to The Torpedo Factory Artists’ Association by email will be treated as non-confidential and non-proprietary.
Links to Other Sites
As part of the site, The Torpedo Factory Artists’ Association may create links allowing you to access third party sites. The Torpedo Factory Artists’ Association is not responsible for the content that appears on those sites and does not endorse these sites. Please consult those sites’ individual privacy policies in order to determine how they treat user information.
The Torpedo Factory Artists’ Association makes every reasonable effort to ensure that all of the transactions that occur on our website are secure. All credit card numbers submitted to the site are encrypted using “Secure Socket Layer” (SSL) encryption. SSL technology is an industry standard for protecting sensitive information as it is transmitted over the Internet.
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and administrative procedures to safeguard and secure the information we collect online.
Third-Party Service Providers
The Torpedo Factory Artists’ Association may engage reputable third-party vendors in order to help us manage our website and allow us to better service our visitors and customers. The Torpedo Factory Artists’ Association requires its vendors to maintain the confidentiality and security of The Torpedo Factory Artists’ Association information to which they are provided access and restricts the vendors from using the information in any way not expressly authorized by The Torpedo Factory Artists’ Association.
The Torpedo Factory Artists’ Association
105 North Union Street
Alexandria, VA 22314
We encourage you to visit this page periodically to review our current policy.
This document was last updated May 27, 2021.